Web page (SCADAWEB)

The SCADAWEB web page(s) is hosted on the SCADAview computer and broadcast to the outside world via a web server program such as WampServer or IIS. Once the web server has been configured, the internet router must be configured (port forwarding) in order for the web page to be available to the outside world.

Operation and troubleshooting

A common issue can be that the web page cannot be seen on a computer or mobile device or is otherwise inaccessible. Common causes can be:

1. Web server program is not running or not configured correctly. Go to the programs on the host computer and verify the host (Wamp or IIS) is indeed running. You may also do this by checking the task manager.

2. Router broken or not configured correctly. This is the most common cause of the SCADAWEB page not working. Often, the router will be replaced or remotely reset by the internet provider, thus erasing the port forwarding configuration mentioned above. Have your internet provider or local I.T. professional make note of the port forwarding settings so they may be reconfigured after the router is replaced/reset. The Micro-Comm service department can reconfigure your router for a nominal charge.

Note that in some cases Windows updates can also ‘break’ the server software as well. Contact Micro-Comm for assistance if your local I.T. professional is unable to get it going.

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