Welcome to the Micro-Comm service portal

Micro-Comm offers free phone support Monday through Friday 8 am to 5 pm

at 913-390-4500. We also provide after hours support weekdays until 8 pm

and on weekends 8 am to 8 pm. In an emergency, to reach after hours

support, call our main number at 913-390-4500 and listen to the prompts

to leave a message for an on call technician.

Feel free to click the links below to learn more about equipment operation

and troubleshooting tips

Common issues:

Loss of signal

Pump/valve fail alarms

Incorrect flow rate/total

SCADAdial not working

CTU server connection alarm

Troubleshooting/learning links:

Unusual problems/issues

Helpful links:

How to use a voltmeter

How to use a watt meter

Preventative maintenance

Radio license and interference

Videos:

How to replace a pressure transducer

How to calibrate a Onecard RTU

How to calibrate an S3000, S4000 or M2000 RTU

Tank calibration using Micro-Comm display

Coax crimp on connector EZ-400-NMH-X

Helpful photos:

Troubleshooting how to’s

Micro-Comm product gallery

Older equipment:

Onecard troubleshooting/learning center

Card rack troubleshooting/learning center

Glossary of Terms

Micro-Comm home

Frequently asked questions